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Creating Commands/Actions to Execute on Support Tools View

On the Support Tools view, you can select a user or computer and then execute a custom command that you have created using the Commands and Action function under Site Management .

Commands allow arbitrary commands to be executed against a selected machine from the Support Tools tab in the software store or as part of a request at one or more stages during the request life cycle.

  • Client commands and server commands that are executed run under the context of the visiting user and are invoked using JavaScript.
  • Server commands run under the context of the App Portal account specified during setup.
  • Use of commands executed from the client requires modification of browser security settings to allow Active X content.

Commands and actions are defined on the Site Management > Commands and Actions view. For information on creating custom commands and actions, see the following topics: